What does the future of business resilience look like?

Organizations with more developed resilience capabilities are growing 2.5 times faster than their competitors, according to a recent Forrester Report. Yet, with business resilience becoming more invaluable, businesses must now reevaluate who is responsible for it and how it is managed.

In this episode of IT Availability Now, Kaushik Ray, Senior Vice President and General Manager, Recovery Services at Sungard AS, discusses the future of business resilience, why the responsibility now falls on the entire C-suite, and what changes must be made to ensure the needs of end users and customers are met.  Listen to the full episode to learn:

• How business resilience has been historically managed – and why it’s no longer enough
• Why business resilience is suddenly such a hot-button topic
• What makes resilience a competitive advantage for companies
• Why the future of business resilience is shared accountability – and what this looks like in practice

As Senior Vice President and General Manager, Recovery Services at Sungard AS, Kaushik Ray is responsible for the organization’s Recovery Services line of business, including end-to-end responsibility for the complete solution lifecycle spanning solution design and engineering, ongoing solution development, delivery, operations, and support. Throughout his tenure at the company, Kaushik has led several strategic initiatives to streamline and automate Sungard AS’ service delivery with customer focus and improving customer satisfaction as the primary objectives. 

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